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Map out processes on customer consistency

The three ‘Cs ‘of customer satisfaction are: Consistency, consistency, consistency. Here’s how to get simple and straight to the point.

Gov't delay may 'wreck' economic boost for all

Scuba diving is a sport. It is encouraged as a business and enables amateurs to wet their feet, eventually becoming qualified divers.

Brookfield tight-lipped on Ocean Club future

Top Brookfield Asset Management executives were last week tight-lipped over the One & Only Ocean Club’s future, with several well-placed sources suggesting to Tribune Business it was entertaining potential buyers for the resort.

VAT rate slash celebration seen as premature

A well-known businessman believes it would be premature to celebrate the Government’s decision to lower Value-Added Tax (VAT) to below 15 per cent, as it is unclear how much duty rates will now be cut.

'Kiss of death' for Bimini case

A $250,000 ‘security for costs’ order is “the kiss of death” for those challenging Bimini’s controversial cruise ship terminal, a leading environmental consultant alleging that “fear of the Government” made raising these funds impossible.

Eliminate VAT need via 70-80% tax compliance

The Tax Coalition’s co-chair has suggested that increasing tax compliance rates to 70-80 per cent under the existing system would eliminate the need for Value-Added Tax (VAT) or any other revenue reforms.

New immigration policy can 'revolutionise' sector

A Cabinet Minister believes the Government’s proposed ‘user-friendly’ Immigration policy can “revolutionise” the Bahamas’ position as an international business centre, suggesting it was likely to have been the financial services industry’s leading priority.

Travel firm eyes $20m China tourism boost

A BAHAMIAN travel services firm is hoping a joint venture partnership will draw up to 15,000 Chinese visitors to the Bahamas annually, its chief executive projecting it could deliver a $20 million tourism boost.

Bahamas gains captives boost

The Bahamas Financial Services Board (BFSB) and the Insurance Commission of The Bahamas (ICB) attended the Captive Insurance Companies Association (CICA) 2014 International Conference in Scottsdale on November 9-11, as part of their development programme to attract such business to the Bahamas.

Bahamas Waste hosts students to recycle tour

Nassau, Bahamas - Bahamas Waste hosted four graduate students, who are currently studying at the Cape Eleuthera Institute (CEI) campus, to a tour of its recycling facilities in western New Providence.

Marine pilots face licence obstacles

Questions have arisen over whether the newly-formed Bahamas Marine Pilots Association (BMPA) has any legal standing to perform the services it is offering, with observers fearing the situation may undermine Freeport’s “huge foreign investments”.

PM opens the latest Sandals innovation

Prime Minister Perry Christie and a delegation of government officials have officially opened Sandals Royal Bahamian’s Crystal Lagoon Suites.

PM blasts failure over BTC's $62m pension deficit

The Ingraham administration failed to provide the $39 million financing promised in the privatisation process to cover the original Bahamas Telecommunication Company (BTC) pension fund deficit, Prime Minister Perry Christie last night alleging this had caused the shortfall to balloon to $62 million.

PM: VAT Rate to be lower than 15%

Prime Minister Perry Christie last night confirmed that Value-Added Tax (VAT) would be introduction at a lower rate than the initially proposed 15 per cent, with the implementation date also subject to potential change.

Under 3% support Gov'ts VAT plan

Less than 3 per cent of Bahamians would be prepared to pay Value-Added Tax (VAT) at its initially proposed 15 per cent rate it if was introduced on July 1, a survey of New Providence residents has found.

Private sector fiscal analysis to 'heavily influence' government

The Bahamian private sector yesterday pledged to produce a tax reform impact analysis that “cannot be dismissed”, suggesting public “clamour” over the proposed Value-Added Tax (VAT) required the Government to carefully assess all such studies.

Don't be 'deer in headlights' if VAT not ready July 1

The Bahamas cannot adopt “a deer in the headlights” approach of Value-Added Tax (VAT) is not ready to go come July 1, a Tax Coalition co-chair yesterday calling for a phased approach to reform.

'Plantation attitudes' hurting work attitudes

For many years, the Bahamian corporate community has been challenged in keeping the workforce fully engaged and highly productive. Many discussions have been held to determine what can be done to encourage the Bahamian worker to be more efficient in the delivery and execution of duties.

PM unveils Out Island projects

THE development of a “ultra high end” eco-friendly resort for high-profile guests is being proposed by the purchaser of Children’s Bay and William’s Cay in the Exumas, Prime Minister Perry Christie said yesterday.

Credit unions build $260m in savings

THE financial co-operative sector has savings of $260 million, and assets in excess of $325 million, the director of co-operatives development said yesterday.

'Revolutionary' new fund product pledge

Less than 3 per cent of Bahamians would be prepared to pay Value-Added Tax (VAT) at its initially proposed 15 per cent rate it if was introduced on July 1, a survey of New Providence residents has found.

Law firm hosts regional summit

A leading Bahamian law firm recently co-hosted World Services Group’s (WSG) first annual meeting of the Americas.
 Graham Thompson co-hosted the meeting in Miami, Florida, from February 19 to February 21, along with the Venezuelan accounting and consulting firm Cifuentes, Lemus & Asociados, and Hoet Pel�ez Castillo & Duque, one of Venezuela’s oldest law firms.
 WSG is a network of 130 member firms in 115 countries around the globe, representing some of the world’s top providers of professional business services.

Ambassador meets Trade Centre chief

The Bahamian Ambassador to the United Nations (UN) Office and other international organisations in Geneva, Rhoda M. Jackson, has paid a courtesy call on Arancha Gonzalez, executive director of the International Trade Centre (ITC).

Four new credit unions for 2014

By NATARIO McKENZIE

Top provider slams landfill 'secrecy'

A leading waste services provider yesterday slammed the “secrecy” surrounding the Government’s plans for New Providence’s landfill, after a foreign company’s bid to manufacture recycled products in the Bahamas was revealed.